PRIVATE ENQUIRY

Tell us what you have in mind.

Share the city, dates, people travelling and any decision already made. If the brief is still open, tell us which part you want Serica to research first.

Our home ground

We know Shanghai, Jiangsu, Zhejiang and Anhui most closely. When a commission leads elsewhere, we first ask whether the local knowledge and operating standard can be as strong.

Personally reviewed

A person reads every enquiry. We reply through your preferred channel and ask only what we need to judge the next step.

Share the city, dates, likely guest count and the part you need Serica to arrange. If a detail is still open, say so.

Do not send passport numbers, payment details, medical records, residential access instructions, credentials or other highly sensitive information.

Your details are sent only to Serica’s assigned private enquiry inbox and are not used for marketing by this form. Read the privacy notice.

What happens next

A reply from a person,
not an instant quotation.

We answer in the way you prefer and ask only the questions that will change the direction.

01

Read personally

A Serica concierge reads your enquiry and considers the people, place and timing involved.

02

Speak with you

We reply through your preferred contact method, listen for what matters most and clarify anything essential.

03

Set the next step

You receive an initial recommendation, realistic timing, the fee basis and the few decisions that still need you.

Please do not include passport numbers, payment details, medical records, exact residential access instructions or other highly sensitive information in the initial form. A more appropriate channel can be agreed if the conversation proceeds.